If you have questions or need assistance placing your order, our knowledgeable and friendly Customer Service are available Monday - Friday from 8.30am to 5pm.
Call +4420 8569 2250 or email [email protected]
Please note that it is your responsibility to ensure that any returns arrive safely. We cannot be held responsible for returns that do not arrive.
Please ensure that all items are returned in the original packaging and with the Packing Note. Please clearly write on the packing note if you require a refund or exchange.
All exchanges/refunds must be returned within 21 days from date on the packing note. We will be unable to process any orders sent back after this time and the item(s) will be returned to you. Please send your returns back to the following address: Rackspace Returns, Geiger, BTC House, 9 Millington Road, Hayes, UB3 4AZ.
If you have received a damaged item please contact us on +4420 8569 2250 or email [email protected]
We are unable to process phone orders.
| Shipping Method | Carrier | Shipping Fee |
|---|---|---|
| Next Day | DPD | £9.00 |
| Courier/Pick Up | N/A | £2.00 |
Unfortunately for tracking purposes we cannot deliver to PO boxes.